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Episode 2 - Is That How Much it Cost to Cancel? ACCC v Uber

In this second episode, join Joel Grieger and Joel Lisk for a discussion of the 2022 case of Australian Competition and Consumer Commission v Uber.

This episode, the first of Keeping Up with the Consumer Law’s case-focused episodes explores how Uber ended up paying $3 million in penalties for overestimating taxi fares and $18 million for the short sentence “You may be charged a small fee since your driver is already on the way” (equal to $1.2 million per word).

Using this case, the Joels will give you a practical explanation of what provisions of the ACL on misleading or deceptive conduct can be used for and how important it is for businesses to comply.

For more information on ACCC v Uber, check the links below to read the case, check out the official KUWTCL Case note and read what the ACCC had to say about the case.

This is the second episode of Keeping Up with the Consumer Law. In our next episode, we unpack the idea of anti-viral activewear with the case of ACCC v Lorna Jane.


Want to learn more about anything we’ve discussed?

Looking for a short case note?

Case Note ACCC v Uber (2022) S01E02
Download PDF • 2.32MB

Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

Keeping Up with the Consumer Law is intended to be for educational purposes only and should not be considered legal advice. Does this episode raise any questions for you about how you can use the ACL or what your obligations are under the ACL? We recommend seeing a lawyer, head over to for more information

Keeping Up with the Consumer Law is recorded and produced on Kaurna Country.



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